Legal
Privacy Policy
Last updated: September 2026
1. Who We Are
Fortis Energy ("we", "us", "our") is a domestic energy assessment business operating across Nottinghamshire and Derbyshire. We can be contacted at [email protected] or by telephone on 07813 437316.
2. What Data We Collect
When you use our contact form or enquire about our services, we may collect:
- Your full name and email address
- Your telephone number (optional)
- Property type and service requirements
- Any additional details you provide in your message
3. How We Use Your Data
We use the information you provide solely to:
- Respond to your enquiry and provide a quote
- Arrange and carry out the service you have requested
- Comply with our legal and regulatory obligations as accredited energy assessors
We do not use your data for marketing purposes without your explicit consent, and we do not sell or share your data with third parties for commercial gain.
4. Legal Basis for Processing
We process your personal data on the basis of legitimate interests (responding to your enquiry) and, where a contract is formed, contractual necessity. Where required by law (e.g. lodging EPC data on the national register), we process data to comply with a legal obligation.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry data is typically retained for up to 12 months. EPC assessment records are retained for the period required by our accreditation bodies (ABBE / Elmhurst Energy).
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (where applicable)
- Object to or restrict processing
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us at [email protected].
7. Cookies
Our website may use essential cookies to ensure it functions correctly. We do not currently use tracking or advertising cookies. If this changes, we will update this policy and seek your consent where required.
8. Changes to This Policy
We may update this privacy policy from time to time. The most current version will always be available on this page. We encourage you to review it periodically.